Are you passionate about getting the detail right and helping colleagues have confidence in their pay and benefits? Do you have payroll or HR administration experience and enjoy working in a fast-paced, people-focused environment? Are you looking for an opportunity where accuracy, service excellence and continuous improvement really matter?

We're looking for a Payroll & Benefits Specialist to join our People team and play a vital role in delivering accurate, timely and compliant payroll and benefits services. This is an excellent opportunity for someone with payroll or HR administration experience who enjoys working collaboratively, solving problems and providing outstanding support to colleagues.

As a Payroll & Benefits Specialist, you'll take ownership of day-to-day payroll administration, ensuring colleagues are paid correctly and on time. You'll also support the administration of a range of employee benefits, maintaining accuracy, confidentiality and compliance throughout.

You'll act as a trusted first point of contact for payroll and benefits queries, providing clear, professional support that helps colleagues understand their pay and benefits with confidence.

Working closely with HR, Finance, HMRC, pension providers and other stakeholders, you'll help ensure processes run smoothly while identifying opportunities for continuous improvement.

Location: Norwich

Hours: Full Time - 37 hpw - Monday to Friday

Contract: Fixed Term for 12 months (maternity)

WHAT YOU'LL BE DOING

• process payroll data accurately and within deadlines.

• complete payroll adjustments, calculations and reconciliations.

• administer employee benefits in line with company policies and procedures.

• respond to payroll and benefits queries in a professional and timely manner.

• maintain accurate employee records and documentation.

• ensure compliance with HMRC requirements, pension regulations, GDPR, right-to-work checks and DBS processes.

• build positive relationships with internal and external stakeholders.

• support continuous improvement initiatives and share insights to enhance processes and colleague experience.

WHAT YOU'LL BRING

Essential

• experience within payroll, payroll administration or HR administration.

• strong attention to detail and commitment to accuracy.

• good understanding of payroll processes and benefits administration.

• knowledge of compliance requirements, including HMRC, pensions, right-to-work, DBS and data protection.

• experience using payroll and HR systems.

• excellent organisational skills with the ability to manage multiple priorities and deadlines.

• strong communication skills and a customer-focused approach.

• full UK driving licence.

• GCSE-level education or equivalent.

Desirable

• payroll qualification (Level 3 or equivalent).

• experience working within a busy people, payroll or shared services environment.

For full details of the role and its responsibilities, click here to view the Payroll and Benefits Specialist - The Part I Play document.

WHY JOIN US?

This role offers the opportunity to develop your expertise across payroll, benefits and compliance while working with experienced colleagues and a wide network of stakeholders. You'll play an important role in ensuring colleagues receive a seamless payroll and benefits experience while contributing to continuous improvement across the organisation.

WHAT WE OFFER

• competitive salary - £32400.00 to £34400.00 per annum

• 25 days holiday + Bank Holidays FTE

• agile working

• family friendly policies

• health and wellbeing support

For full benefit information, click here.

How to apply

To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.

Important information

Closing Date: 2nd September 2026 (Midnight)

Interview Dates: 9th and 10th September 2026

About Us
Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.