Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.

We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service.

We are pleased to share an opportunity for someone to us as a Compliance Coordinator. This is a permanent job, working 37 hours per week, Monday to Friday. This role is working from our King Street office, in Norwich. The role comes with Agile Working.

As a Compliance Coordinator, you will support the effective delivery of Landlord Compliance obligations by ensuring that Flagship retains and maintains a comprehensive record of compliance related work undertaken, maintains accurate current data on the detailed scope of work to be undertaken and its budget.

You will ensure the payment of work done by Flagship's Housing Contractors in accordance with its governance and standing orders and support the effective monitoring of performance and expenditure. Responsible for accurate and up to date records of proposed, planned and completed maintenance works are maintained and up to date. You’ll ensure that certificates and reports from compliance related works are kept up to date.

Applications are welcomed for the role of Compliance Coordinator from those with an understanding of the Landlord Compliance function within the housing sector and the regulatory and statutory requirements. With an understanding of the processing, and validation of payment requests made by contractors.

Demonstrable knowledge and experience of operating and managing, repairs, landlord compliance and relevant IT systems is also required. With the ability to promote good practice. To be able to demonstrate a methodical approach to work with a demonstrable commitment to customer service. Educated to GCSE Maths and English grade C or above. You will be working towards a relevant professional qualification.

In return for your hard work, we offer a competitive salary of £29,500.00 per annum and a benefits package that includes:

• 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
• Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
• Death in Service Benefit.
• Company Sick Pay.
• An agile working environment to achieve a healthy work/life balance.

and that’s not all! We’re also proud to offer:

• Opportunities for development (including apprenticeships, our Academy, and various training options).
• Health and well-being programs and initiatives.
• Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
• A Leadership Team that inspires, develops, and supports you.

Please see the attached The Compliance Coordinator The Part I Play Statement, for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job; please quote Reference Number 4026 and state that you are applying to be a Compliance Coordinator, in your statement. If you’d instead prefer to send us a 3 minute video supporting statement, please share the video’s link in the supporting statement box. Please click here, to see the full list of benefits for this job.

If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: 11.11.2025. Interview Date: 20.11.2025 at King Street, Norwich.

Applications may be reviewed, and candidates invited to interview ahead of the close date.

We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.

No Agencies please.

Compliance Coordinator – Reference Number 4026

About Us

Victory / Samphire/ Newtide Homes is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.