Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks.

We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service.

We are pleased to share an opportunity for someone to us as an Asset Improvement Surveyor. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working.

The successful candidate can be based in any Flagship Housing office, whichever is closest to their home address. We have offices in the following locations: Norwich, Melton / Woodbridge, East Dereham & Bury St. Edmunds.

As an Asset Improvement Surveyor, you will oversee and execute building projects within established timelines and budgets, with an unwavering commitment to enhancing the tenant experience by delivering outstanding customer service. Advocating for the interests of both the asset and the tenant, contributing to Flagship Services' capital component investment programs and estate improvement projects, collaborating with relevant partners. You’re responsible for managing inquiries related to Capital Works programs from tenants and colleagues, conducting home visits to assess the necessity of capital upgrades upon referral.

You’ll ensure compliance with CDM and other regulatory requirements for projects, offering technical solutions and participating in internal meetings at Flagship Services to share insights and provide guidance as needed. Undertaking projects to improve the built environment as part of the estate improvement project pipeline, specifying works, consulting with tenants and procuring contractors as required. Ensuring these projects are delivered on time and on budget and to an exceptional standard.

You’ll collaborate closely with your colleagues, customers and contractors, facilitating discussions to resolve issues and identify solutions that drive tangible improvements in asset performance and the overall living environment for our tenants. Additionally, you’ll conduct investigative efforts in response to complaints, taking full ownership of projects and providing clear direction to foster a culture of relentlessly improving performance. Sourcing, preparing and submitting budget estimates following our core value of Spending Money Wisely and progressing and tracking costs, as necessary.

Applications are welcomed for the role of Asset Improvement Surveyor from those with previous experience in a relevant trade or within an asset management or construction backgrounds and have experience of social housing repairs and maintenance services.

You’ll be naturally inquisitive and creative, consistently delivering high standards. Excelling at influencing others, leveraging your knowledge and skills to drive improved business performance.

Educated to GCSE standard or equivalent, including Grade C/4 or above in Maths and English. You’re also required to have a relevant property, business, or asset management qualification, whilst holding a full valid driving license.

In return for your hard work, we offer a competitive salary of £38,760.00 per annum and a benefits package that includes:

• Company Car.
• 25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.
• Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.
• Death in Service Benefit.
• Company Sick Pay.
• An agile working environment to achieve a healthy work/life balance.

and that’s not all! We’re also proud to offer:

• Opportunities for development (including apprenticeships, our Academy, and various training options).
• Health and well-being programs and initiatives.
• Empowerment (we give you the tools and systems to make the right decisions for resolving issues).
• A Leadership Team that inspires, develops, and supports you.

Please see the attached Asset Improvement Surveyor - The Part I Play Statement, for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you’re the right person for the job; please quote Reference Number 8014and state that you are applying to be an Asset Improvement Surveyor, in your statement. If you’d instead prefer to send us a 3 minute video supporting statement, please share the video’s link in the supporting statement box.

If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: 01.05.2025. Interview Date: 14^th and or 15^th May, via MS Teams.

Applications may be reviewed, and candidates invited to interview ahead of the close date.

We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful.

No Agencies please.

Asset Improvement Surveyor – Reference Number 8017